Frank’s Musik (“we,” “us,” or “our”) respects the privacy of our visitors, students, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, hosted on the Duda.co platform (the “Site”), use any of our online services, or interact with third-party integrations including Google Analytics, Meta (Facebook) Pixel, and My Music Staff (“MMS”).

By accessing or using this Site, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with the terms herein, please do not access or use the Site.

1. Information We Collect

1.1. Information You Voluntarily Provide

When you fill out forms, register for lessons, contact us, or log in to your My Music Staff account, you may provide:

Full name

Email address

Phone number

Mailing address

Billing information (processed via third-party secure platforms)

Student data (if applicable)

1.2. Automatically Collected Data

When you visit the Site, certain information is collected automatically via cookies, tracking pixels, and similar technologies:

IP address

Browser type and version

Device type and operating system

Referral/exit pages

Time zone, location, and language preferences

Usage data and browsing behavior (e.g., time spent on pages, clicks)

This data may be collected using:

a) Google Analytics

Used to gather aggregate data about traffic and interaction on the Site. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

b) Facebook Pixel

Used to track user behavior for advertising, retargeting, and conversion tracking. This may include data such as page views, clicks, and form submissions.

c) My Music Staff Login

When logging in via the embedded MMS portal, data is processed through My Music Staff's secure environment. We do not have access to passwords or payment credentials stored by MMS.

2. Use of Your Information

We may use the information collected for the following purposes:

To provide music lessons and associated services

To schedule, manage, and track lessons

To personalize user experience

To communicate with you regarding inquiries or support

To send updates, promotions, or service notices

To improve website content and navigation

To perform internal analytics and reporting

To comply with legal obligations or protect our legal interests

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may disclose your information as follows:

Third-Party Service Providers: We may share your information with trusted vendors who assist in operating our Site or providing services (e.g., My Music Staff, Google, Meta/Facebook).

Legal Requirements: We may disclose your information in response to subpoenas, court orders, legal process, or as otherwise required by law.

Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Information related to student lessons may be retained in accordance with educational and legal recordkeeping standards.

5. Cookies and Tracking Technologies

Cookies are used to enhance user experience, analyze performance, and for marketing purposes. You may opt out of certain cookies via your browser settings, or through opt-out mechanisms such as:

Google Ads Settings

Facebook Ad Preferences

Network Advertising Initiative

Disabling cookies may affect some functionality of the Site.

6. Third-Party Links

This Site may contain links to third-party websites, including My Music Staff. We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of each third-party site independently.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

This Site is not directed toward children under the age of 13 without parental consent. We do not knowingly collect personal information from minors without verifiable parental or guardian consent in accordance with COPPA and other applicable laws.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of inaccurate or unnecessary data

Withdraw consent where processing is based on consent

Opt out of marketing communications

To exercise these rights, please contact us at [Insert Contact Email].

10. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Changes will be effective immediately upon posting the revised version on the Site. The date of the latest update will always be indicated at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Frank’s Musik Services LLC